Join Our Team

Heights Family Counseling is hiring a part-time and/or full-time administrative assistant to work under our Office Manager and support our clinical staff.

Administrative Assistant – Heights Family Counseling (Houston, TX)
Part-Time (Potential for Full-Time for the right fit)

Heights Family Counseling, a thriving group private practice, is looking for a detail-oriented, tech-savvy, and people-friendly Administrative Assistant to join our team! This role is ideal for someone who enjoys creating organization, connecting with others, and keeping a busy practice running smoothly behind the scenes.

About the Role:

This position is part-time with the potential to grow into full-time for the right candidate. We’re looking for someone who is self-motivated, communicates clearly, and is comfortable juggling multiple responsibilities in a fast-paced environment.

Key Responsibilities:

  • Manage and update spreadsheets and trackers (must be proficient in Microsoft Excel or Google Sheets)

  • Answer phone calls and respond to voicemails in a warm, professional manner

  • Scan, upload, and organize important clinical and administrative documents

  • Support client scheduling and general inquiries

  • Assist with onboarding documents and insurance forms

  • Collaborate with clinicians and leadership to support smooth office operations

What We’re Looking For:

  • Strong computer skills (especially Excel/Google Sheets, PDFs, scanning software, email systems)

  • Excellent communication skills – comfortable talking on the phone and via email

  • Highly organized with attention to detail and follow-through

  • Reliable, proactive, and able to manage time independently

  • Warm and professional demeanor – you're often the first impression of our practice!

Bonus if You:

  • Have experience in mental health or medical office settings

  • Are familiar with HIPAA compliance

  • Have worked with EHR platforms (like SimplePractice, TherapyNotes, etc.)

Location:

On-site position at our Houston office. Some remote flexibility may be considered after training.

How to Apply:

Please email your resume and a brief note about your interest in the position to alinaroque@heightsfamilycounseling.com. We can’t wait to meet you!

Heights Family Counseling Team Photo

We started everything in a small art studio in Houston, and our love of humanity and each other grew the practice to expand to our other heart in Texas, San Antonio. The owner, Dr. Amy Rollo, spends half her time in the Houston Heights and the other half right outside of San Antonio on a small lake in Seguin. We have a Lead Clinician taking over San Antonio with deep roots in the amazing city, and would love collaborative, caring, enthusiastic therapists to join her.

As a practice, our culture is LGBTQ+ friendly. We pride ourselves in being able to treat in a systems orientation, so we love to have a counselor with a strong niche’, including play therapy, child therapy, EMDR, couples therapy, sex therapy, and more.

We believe in being the place that can support the whole family, as well as individuals, so we are open to anyone with a strong niche and desire to learn.

We also love treating our emerging adults and 20 somethings!

As a practice, we tend to work with successful, high achievers looking to invest in themselves. Therapists should show up with the same enthusiasm. While understanding diagnostics is a plus, we often work in understanding a person’s story and allowing the client to make sense of it. Most of the time, people just need to be understood for change to take place.

HFC hires therapists wanting to work as a team, collaborate, and build others up.

As we continue to grow to serve our amazing state, we want to make sure that our team shows the beautiful diversity of our amazing state. LGBTQ+, BIPOC, diversity in religion, age, and all diverse backgrounds are encouraged to apply!

HOW DO I KNOW I’M A GOOD FIT?!?

  • You have a love for growth and other humans

  • You support the LGBTQ+ community and are a strong antiracist

  • You enjoy working for a dynamic team and collaborating

  • You have a passion to for the mental health field and supporting our community

SO, WHAT’S THE BENEFITS TO JOINING as an employee?!?

  • We offer medical, dental, and vision benefits

  • Retirement benefits

  • PTO that grows through tenure

  • An office space in a prime location

  • An owner and Leadership Team that are passionate about the business!

  • A team that will build you up!

How to apply

Please send resumes and cover letters to alinaroque@heightsfamilycounseling.com.