Alina Roque

As our Office Manager, Alina is the friendly and efficient heartbeat behind the scenes at Heights Family Counseling. From scheduling and client communication to billing and daily operations, Alina ensures the practice runs smoothly—and always greets everyone with a warm smile and sense of calm professionalism.

What Alina Brings to Our Team

• Organizational Excellence: Alina juggles multiple priorities—like appointment coordination, intake paperwork, and session logistics—with precision, allowing therapists to focus fully on client care.

• Client-Centered Service: Whether by phone, email, or in-person, Alina is the first point of contact for our clients. Her compassionate and centered approach ensures clients feel seen, supported, and welcome from the very first interaction.

• Team Support: More than just an administrative expert, Alina proactively supports the team—anticipating needs, helping with scheduling challenges, and ensuring a harmonious flow throughout the week.

• Warm Professionalism: Alina brings a grounded, upbeat energy into the office. She is known for her reliability, discretion, and thoughtful approach to supporting both clients and clinicians.

Outside the Office

When she’s not behind the scenes, Alina enjoys reading and spending time with family and friends. Her friendly presence and caring demeanor extend far beyond the front desk into the culture of our practice itself.

In short: Alina is the backbone of our practice—a detail-oriented, compassionate, and dedicated professional whose work ensures clients and therapists alike feel supported and at ease. We’re grateful for every day she brings her warmth, efficiency, and grace to Heights Family Counseling.