About Heights Family Counseling
Heights Family Counseling is a boutique counseling practice located in the Houston Heights and San Antonio’s Alamo Heights. Dr. Amy Rollo, the owner of Heights Family Counseling, has been practicing in the field for over 15 years. She understands the importance of being able to treat the entire family. Whether it is providing parent coaching, couples therapy, teen counseling, or play therapy, we believe in using a systems approach. This means we work towards unifying the family, building communication, and providing peace and harmony in the home. We do this by providing collaborative counseling and care.
Heights Family Counseling works with young children, adolescents, teens, adults, couples, and families. We understand the unique challenges of each stage of life. Furthermore, we understand that going to counseling for the first time can be a scary step. So, we work hard to make each client feel comfortable and heard, in a caring and judgment-free manner.
Play Therapy and Child Counseling
Young children often have trouble expressing their emotions and often experience difficulties with behavioral regulation, impulsivity, and oppositional behavior. We pride ourselves in being able to connect through play as it is the natural language of children, and other forms of child therapy. Click here to learn more about play therapy in the Houston area.
Teen Therapy
Teens want independence, but at the same time are not always able to function independently. Building a healthy connection during tween and teen counseling help teens to learn healthy problem-solving skills, express emotions in a positive manner, build coping skills and teach goal-setting are skills that can help an adolescent throughout their life. Click here to learn more about tween and teen counseling at Heights Family Therapy.
Adult Therapy
Let’s face it, being an adult is hard and the demands seem greater than ever before! Counseling can help define your values, give you purpose, and provide space to work through life stressors. The therapy team at Heights Family Counseling believes that counseling can address past pains, learn coping techniques, and give you hope for the future. We currently offer the following counseling services:
Relationship Therapy Services
We specialize in offering high-quality relationship therapy services for all kinds of couples in the Houston area. We are certified Gottman Therapists and also have training in other relationship therapy methods. We currently offer the following services:
Sex Therapy
Having an active sex life is incredibly important for most adults, especially those in a relationship. At Heights Family Counseling, we understand how difficult it can be to reach out for help, especially when sexual issues arise. So, we offer sex therapy to both couples and individuals looking to enhance intimacy, increase sexual communication with a partner, address emotional difficulties related to sexual intimacy, and address sexual dysfunctions that have arisen. Sex therapy is a talk-based therapy that aims to help individuals and couples better understand and achieve the type of sex life they wish to have.
Evaluation Services
Heights Family Counseling understands the struggle that can occur when your child is having trouble at home, at school, or with their peers. Therefore, we strive to make sure your child’s unique strengths are recognized. We want to understand a child completely in order to not only identify a diagnosis, but recommend a comprehensive treatment plan for home, school, and for working with other professionals. We offer AD/HD, Developmental, Learning, and Autism Spectrum Evaluations. Click here to learn more about evaluation services.
Frequently Asked Questions about Therapy at Heights Family Counseling
Do you accept insurance for therapy?
Heights Family Counseling is completely private pay. Your confidentiality is our main concern, and when therapists use insurance to pay for therapy, therapists have to provide diagnoses and treatment notes to your insurance company. We believe this can undermine the value of counseling and the trusting relationship we strive for.
We do offer Superbills, but we do not accept any payment from insurance providers. We encourage that you call your insurance provider to determine what your out-of-network benefits are. Typically, reimbursement can range from 50-80 percent of the session costs. If you plan to submit for out of network benefits, please let your therapist know in order to receive the proper documentation.
What is the No Surprise Act and How Does This Impact Me?
The No Surprise Act was passed in December 2020 and goes into effect in January 2022. Read more about the new bill here.
What are your therapists’ rates?
Session rates can be found under each therapists' profile. They range from $125 to $250 a session and are dependent on licensure level, experience, and credentials.
We Believe In Transparency
All Fees are listed on the paperwork and website. Please see our Contact Pages for up-to-date fees. These fees are per session.
We do not accept insurance, but are happy to provide you with a “superbill” to submit to your insurance for receiving “Out of Network” benefits; We CANNOT guarantee reimbursement from your insurance. The only way to guarantee reimbursement or insurance support is to go with an in-network provider.
If you are unable to afford the current fee, please contact us for a referral list of sliding scale and in-network options.
GOOD-FAITH ESTIMATE
Under Section 2799B-6 of the Public Health Service Act, health care providers and health care facilities are required to inform individuals who are not enrolled in a plan or coverage or a Federal health care program, or not seeking to file a claim with their plan or coverage both orally and in writing of their ability, upon request or at the time of scheduling health care items and services, to receive a “Good Faith Estimate” of expected charges.
You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost
Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.
You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.
Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.
If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.
Make sure to save a copy or picture of your Good Faith Estimate. For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises
Do you offer both online and in-person counseling appointments?
We are offering telehealth and in-person counseling appointments in both our Houston and San Antonio locations. We understand the ease and accessibility of telehealth appointments and the comfort and confidentiality that in-person sessions provide.
Why should I consider therapy?
Why therapy??? Because you matter; your emotions matter; your quality of life matters. Our therapy team believes is that everyone deserves a place to process emotions, get clarity, and have some space to work through life's difficult moments. Whether you are hoping for support for a child, relationship, or personal difficulties, we are here. In particular, we work with high-functioning, high-achievers who are looking to get more out of life. We find that therapy is for EVERYONE.
How long does therapy usually take?
Therapy lasts however long you want it to. While many clients tell us after one session, "wow that felt good" or "I feel better already," we believe that therapy is a process and a journey. So, it can be ongoing or happen when you are needing extra support. For many, therapy lasts for years, and for others, after 6 sessions they feel ready to end the process.
What should I look for in a therapist?
The relationship you have with your therapist is the main predictor of success in counseling. We encourage you to read our therapy teams’ bios and see who you think you will connect with. We use different therapy treatment, so think about if you want someone who is directive or non-directive, trauma-focused, relationship-focused, etc. We offer free 15-minute consultations to help match you with the right fit for you.
Can I just take medication to treat my mental health concerns?
Medication is often one tool in helping with mental health. Research shows that medication plus psychotherapy is most effective. While medication can help the symptoms, psychotherapy can help understand and express emotions, provide tools for self-care, and help give support and clarity in life.
Do you prescribe psychiatric medication?
We do not prescribe medication, but we regularly work with your medication provider for collaborative care.
Will I need to do work outside of counseling sessions?
The great thing about therapy is you don't HAVE to do anything. However, your therapists will often provide homework to help support your relationship or your own journey outside of session times. If this is helpful, your therapists will continue; however, if you find this process not supportive, let your therapist know and they can adapt to whatever your needs are or process those feelings in session.
Our Owner
As a counselor, I understand the bravery it takes to be completely vulnerable with another individual. My role as a therapist is to meet you right where you are with respect, compassion, and non-judgment. I find it a privilege to journey with a client.
There is something empowering about feeling completely seen and heard and being met with empathy and understanding. My approach is warm and down-to-earth, meeting each client with compassion and support. I am experienced in working with individuals experiencing life stressors, including determining values and finding meaning and purpose in life, work-life balance, stress, anxiety, depression, relationship difficulties, parenthood, family stress, and the ending of a relationship. I believe we all have a reason for how we got to where we are in life. The narratives we tell ourselves shape our identities. Ultimately, my goal is to help you understand new perspectives, gain control of your life, and envision a new future.
Begin Therapy in Houston and San Antonio, TX at Heights Family Counseling:
If you’re ready to begin therapy and work on the issues that matter most to you, then we would love to speak with you further. Our therapy team can help you or your family member thrive and live their best life. Follow these steps to begin counseling in Houston and San Antonio, TX:
1. Contact our counseling clinic to set up a free phone consultation,
2. Meet with a member of our therapy team,
3. Begin counseling and make positive changes moving forward.